To place orders is very easy. Select the products and the quantity that you want to ask and click on "Add to basket". When you are ready to make your purchase click on the 'Continue' or 'Basket' button. Opens a new window asking your billing and shipping address. The first time you make a purchase with us you will be asked to enter your billing information. If you are a regular customer already have been recorded in our database. Your shipping details can be changed whenever you buy something. If the billing address is different from the delivery address, it is necessary to specify it.
If you want to cancel totally or partially your order, you can do so while the order has not left our warehouse.
DEHORNOS attaches great importance to the security of the data. As part of the customer record will be asked to provide some personal data. These data are necessary for processing the contracts that will be carried out through DEHORNOS when you make a purchase. All personal data is stored in secure and confidential on our servers, in accordance with the relevant legal regulations.
We currently accept Visa (debit and credit), MasterCard (debit and credit), through the payment by PayPal.
As a general rule, if the customer does not indicate otherwise, shipment will be made on our part immediately after your due order and payment through our web online.
Orders are sent by various carriers of our confidence, depending on the model chosen and the destination. This ensures that the products are received promptly, safety and time. We will notify you when the product leaves our Center and we will give you a date that will come about. Usually our transport agency also warns you to if you have left us a contact email.
Orders shipping times depend on the product and its size. Also from the geographical point of delivery.
If you have questions, problems or questions, please contact us and we will resolve them.
You will know them by ordering and mark their geographic area.
If you, when recive the product, see that the package is broken, damaged or has any impact it must notify the carrier at the time and contact with us.
If what is broken is an article soon communicate this through our mail. We will need to send us photographs, proceed to collect the product, well packed, at the address indicated and this port will not have any cost to you.
Whatever your need for debugging or problem to solve in any combustion or fireplace, both domestic and industrial; you can contact with us and we will advise you about the best scrubber systems for you.